ChillPariz Payment Policy

Effective Date: January 3, 2025

At ChillPariz, we strive to provide a smooth and secure payment process for all our customers. This Payment Policy outlines the methods, terms, and conditions associated with making payments on our website www.chillpariz.com. By making a purchase on our website, you agree to the terms of this Payment Policy.

Please read this policy carefully before making a payment. If you have any questions or concerns regarding payment, feel free to contact us at:

1. Accepted Payment Methods

We accept the following payment methods on our website:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can make payments through your PayPal account, which allows you to pay securely using your PayPal balance or linked bank account, credit card, or debit card.

  • Apple Pay / Google Pay: For users with compatible devices, we offer Apple Pay and Google Pay as additional payment options.

  • Gift Cards: We accept ChillPariz gift cards for online purchases. Gift cards cannot be used to purchase other gift cards.

  • Bank Transfers: We accept bank transfers for large orders. Please contact our customer service team for more information on making payments via bank transfer.

Please note that we do not accept checks, money orders, or any other payment methods that are not listed above.

2. Payment Authorization

When you make a payment on our website, the payment will be processed immediately. By submitting your payment, you authorize ChillPariz to charge the payment method you provided for the total order amount, including applicable taxes, shipping fees, and any other charges associated with your order.

  • Payment Verification: We may verify the payment details provided to ensure the accuracy of the transaction. If there is an issue with processing your payment, we will notify you via email and request that you provide alternative payment information.

  • Security: All payment transactions are processed through secure, encrypted systems to protect your payment details. We use industry-standard security protocols to ensure that your payment information is kept confidential.

3. Payment Timing

  • Order Processing: Once your payment has been successfully processed, your order will be confirmed, and you will receive an order confirmation email. Please allow up to 1-2 business days for order processing and shipment (subject to product availability).

  • Pre-Orders: If you place an order for an item that is on pre-order, your payment will be processed at the time of order. Shipping will occur once the item is available for shipment.

  • Backordered Items: If any of the items in your order are out of stock and backordered, you will be notified. Payment for the backordered items will be processed, and shipping will occur once the item becomes available.

4. Sales Tax

  • Tax Collection: Sales tax will be applied to orders based on the shipping address in accordance with applicable state and local laws. The applicable tax will be calculated and displayed during checkout before you complete your purchase.

  • International Orders: For international orders, customs duties, taxes, and other fees may apply. These charges are the responsibility of the customer and will be calculated by your local customs office.

5. Order Cancellations

If you wish to cancel an order, please contact us immediately at info@chillpariz.com or call (706) 895-2711. We aim to process orders quickly, so cancellations must be requested before the order has been shipped.

  • Cancellation Requests: Orders that have already been shipped cannot be canceled. If you wish to cancel an order that has already shipped, you will need to follow our Return Policy once you receive the item.

6. Payment Errors

If you experience any issues with your payment (such as a declined transaction or incorrect billing information), please review the information you entered to ensure its accuracy. If the issue persists, contact your payment provider or reach out to our customer service team for assistance.

  • Payment Declines: Payments may be declined due to insufficient funds, expired credit/debit cards, or issues with your bank or payment provider. If your payment is declined, please use a different payment method or resolve the issue with your payment provider.

  • Payment Disputes: In the event of a payment dispute (chargeback or reversal), we reserve the right to cancel the order and recover any associated costs. If you have questions or concerns about a payment dispute, please contact us directly at info@chillpariz.com.

7. Payment Receipts

Upon successful payment, you will receive an order confirmation receipt via email that includes the details of your transaction, such as:

  • Order number
  • Item(s) purchased
  • Total amount paid (including taxes and shipping)
  • Payment method used

You can also view your transaction details in your account on www.chillpariz.com, if you have created one.

8. Currency

All prices on our website are listed in USD (United States Dollars). If you are making an international purchase, your bank or payment provider will convert the currency at the exchange rate applicable at the time of the transaction.

9. Security and Fraud Prevention

  • Data Protection: We take the security of your payment details very seriously. We use secure encryption technologies to protect your information during transmission and ensure that your payment is processed safely.

  • Fraud Prevention: We actively monitor all transactions for potential fraudulent activity. If we suspect that an order is fraudulent, we may cancel the transaction and request further verification before processing your order.

10. Payment Terms for Subscription Services

If you subscribe to any recurring services or subscription-based products through ChillPariz, the following terms apply:

  • Billing Cycle: You will be billed at the beginning of each billing cycle (monthly, annually, etc.) based on the subscription plan you selected.

  • Subscription Cancellation: You can cancel your subscription at any time through your account settings or by contacting our customer service team. Upon cancellation, you will continue to have access to the subscription until the end of your current billing period.

  • Refunds: Subscription payments are generally non-refundable. However, if you feel that there has been an error or issue with your subscription, please contact us, and we will review your case.

11. Contact Us

If you have any questions or concerns regarding payments, please do not hesitate to reach out to us: