ChillPariz Privacy Policy

Effective Date: January 3, 2025

At ChillPariz, we prioritize your privacy and strive to provide a secure online experience. This Privacy Policy outlines how we gather, use, and safeguard your personal information when you visit our website, www.chillpariz.com, make purchases, or use our services. By accessing or using our website and services, you consent to the practices described in this policy.

If you have any questions or concerns about this policy, feel free to contact us at:

1. Information We Collect

We collect two types of information from our users: Personal Information and Non-Personal Information.

Personal Information:

Personal information is data that can identify you directly. This includes:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (e.g., credit card information)
  • Account login credentials (if you create an account)

We collect personal information when you:

  • Create an account on our website
  • Make a purchase or complete a transaction
  • Subscribe to our newsletter or marketing communications
  • Contact customer support or interact with us via email or social media

Non-Personal Information:

Non-personal information is data that cannot identify you directly. This includes:

  • Browser type and version
  • Device type (e.g., desktop, mobile)
  • IP address
  • Pages you visit on our website
  • Duration of your visit
  • Referral websites or sources

We collect non-personal information using cookies and analytics tools, such as Google Analytics, to understand user behavior and enhance our website experience.

2. How We Use Your Information

We use the information we collect for several purposes, including:

a. To Provide and Improve Our Services:

  • Process your orders, payments, and deliveries
  • Provide customer support and resolve any issues
  • Personalize your shopping experience and recommend products
  • Enhance our website functionality and content
  • Conduct research to improve our products and services

b. For Marketing and Communication:

  • Send marketing emails about new products, promotions, and updates (only if you’ve subscribed)
  • Respond to customer inquiries and provide support
  • Keep you updated on your order status, shipping, and relevant details

You can opt-out of marketing communications anytime by clicking the “unsubscribe” link in the email or contacting us directly at info@chillpariz.com.

c. To Ensure Security:

  • Protect our website and services from fraud and unauthorized access
  • Safeguard your personal information from cyber threats

d. To Comply with Legal Obligations:

  • Adhere to applicable laws, regulations, and legal requirements
  • Respond to requests from law enforcement or regulatory bodies

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with third-party service providers to assist us in specific functions, such as:

  • Payment Processing: We may share payment information with payment processors (e.g., Stripe, PayPal) to process transactions.
  • Shipping: We may provide your shipping information to carriers (e.g., UPS, FedEx) for order delivery.
  • Marketing: We may collaborate with marketing partners to send you promotional emails, but only with your consent.

These third parties are required to keep your data confidential and are prohibited from using it for any other purposes. We may also disclose your information if necessary to comply with legal requirements or protect our rights, property, or safety, or that of our users.

4. Data Security

We prioritize the security of your personal data and implement a variety of security measures, such as encryption and firewalls, to protect your information. However, it is important to understand that no internet-based transmission or electronic storage method is 100% secure. Although we strive to protect your information using commercially acceptable methods, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

ChillPariz uses cookies and similar tracking technologies to collect non-personal data and enhance your experience on our website. Cookies are small files placed on your device when you visit our site. These cookies help us remember your preferences, track usage, and offer a more personalized experience.

You can manage your cookie preferences through your browser settings to accept or reject cookies. However, disabling cookies may limit some features of our website.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by ChillPariz. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

ChillPariz does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected data from a child under 13, we will delete that information as soon as possible. If you believe we may have collected information from a child under 13, please contact us at info@chillpariz.com.

8. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we have about you.
  • Correct or Update: Request updates or corrections to your personal information.
  • Delete: Request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out of Marketing: You can unsubscribe from marketing emails by following the instructions in each email or by contacting us directly.
  • Do Not Track: Some browsers have a “Do Not Track” feature, which asks websites not to track your browsing activity. Please note that our website does not respond to “Do Not Track” requests.

To exercise any of these rights, please contact us at info@chillpariz.com.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (for legal, accounting, or reporting obligations). When we no longer need your personal information, we will securely delete or anonymize it.

10. International Users

If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States. By using our website, you consent to the transfer of your personal information to the United States, where data protection laws may differ from those in your home country.

11. Updates to This Privacy Policy

ChillPariz may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a new “Effective Date.” We encourage you to review this Privacy Policy periodically for any changes. Continued use of our website and services after updates signifies your acceptance of the changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

Thank you for trusting ChillPariz with your personal information. We are dedicated to protecting your privacy and providing a secure, enjoyable experience on our website.